Our company has proudly served as the primary contractor for the provision of highly trained security personnel at Lismore Base Hospital for the past 3 years, and we are equally proud to now extend this trusted service to the new Tweed Valley Hospital. Our commitment to safety, professionalism, and compassionate care remains unwavering across both facilities, with the wellbeing of staff, patients, and visitors always our highest priority.

A core strength of our service lies in our ability to tailor security solutions to the individual needs of each hospital environment. We take great care in matching our personnel to specific roles, wards, or patients, ensuring suitability based on experience, temperament, and situational requirements. This considered approach delivers an effective, respectful, and reassuring security presence throughout the hospital setting.

What truly sets our team apart is our strong focus on sensitivity and understanding. We recognise the importance of a calm, supportive environment, particularly when working with individuals experiencing vulnerability, disability, dementia, or mental health challenges. Our personnel are trained to respond with empathy, professionalism, and discretion, helping to foster a safe and compassionate atmosphere across both hospital sites.

In line with our commitment to the highest standards of safety and compliance, all team members undergo thorough background checks and hold current Working With Children Checks. Our personnel are fully licensed and receive comprehensive first aid training, ensuring they are equipped to respond promptly and appropriately to medical or emergency situations when required.